This policy explains how FIRMONZA Business Services ("FIRMONZA", "we") collects, uses and protects personal data when you use our website and services.
Data we collect
- Account data: name, email address and your password in a one-way hashed form.
- Order data: legal name, nationality, country of residence, phone number, address, company and member details and ownership.
- Documents you upload, such as a passport and proof of address.
- Payment data: processed by our payment provider; we do not store card numbers.
- Technical data: IP address, browser type and sign-in records, for security purposes.
How we use data
- To deliver the services you ordered and file them with the relevant authorities and providers.
- To contact you about your order and send necessary notifications.
- To protect accounts, prevent fraud and meet legal requirements.
Sharing
We share only the minimum data required with the relevant US government authorities, registered agent and address providers, fulfilment partners and our payment provider, solely to deliver the service. We do not sell your data.
Security
We use encrypted connections, encrypted document storage, role-based staff access and a log of every sensitive action.
Your rights
You may request a copy of your data, its correction or deletion, to the extent this does not conflict with our legal obligations, by contacting us at our contact page.
Changes
We may update this policy and will show the date of the last update at the top of the page.